Frequently Asked Questions

Everything you need to know about our luxury botanical fragrances.

What makes Fueguia fragrances unique?

Our fragrances are crafted using rare, sustainably sourced botanical ingredients from South America. Each scent is produced in limited batches, resulting in a unique olfactory profile that honors the natural cycles of the environment.

How long does shipping take?

We offer worldwide shipping via premium carriers. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on customs processing.

Can I return a fragrance if I don't like it?

Due to the artisanal nature of our products, we only accept returns on unopened and sealed items within 30 days of purchase. We recommend purchasing a sample set before committing to a full-sized bottle.

Are your products vegan and cruelty-free?

Yes, all Fueguia products are 100% vegan and we never test on animals. We prioritize biodegradable ingredients and sustainable packaging to minimize our ecological footprint.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and secure.

How should I store my perfume to ensure its longevity?

To preserve the integrity of the natural ingredients, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.